Comments - Latest Popular Stories, Instablogs Community by Akapoor

Sanwali

Sanwali — Thu, 18 Dec 2008 00:00:00 +0000

I simply loved those parties and never missed any of them in three years. Had a lovely friend group out there. I still miss those moments sometimes.

Manishkumar

Manishkumar — Thu, 18 Dec 2008 00:00:00 +0000

The biggest thing that i hate is that people think call centers are basically sex industries....grr! Its very irritating to explain the nature of the job to them, specially the rigid minded that you are talking about. People should expand their knowledge. Come on! its 21st century guys.

Shweta

Shweta — Thu, 18 Dec 2008 00:00:00 +0000

People! You just need one mantra...let the dogs bark.

What i know about the BPO sector is that they have provided employment to millions of youngsters who otherwise would have been unemployed in a country like India. We all know the current situation here. People are rushing to the metroes towards the BPOs as they know that they will get a job and in return will be paid well. BPOs generally pay twice of what other private companies are paying. Except for the night shifts, everything is cool out there. So cheers!

Anant Kapoor

Anant Kapoor — Thu, 18 Dec 2008 00:00:00 +0000

Hey guys thanks for commenting on my blog and I feel happy after reading your Optimistic comments and satisfied too that I am not the only one who likes the Call centers, but a few of my friends , i.e ”you guys” like it too..

I would be posting more on BPO’s in a few days.

Amanpreet Singh

Amanpreet Singh — Thu, 18 Dec 2008 00:00:00 +0000

Hi,

You are right. People/senior residents who have the maximum experience to comment on anything rate call centers and discotheques equally. People are not ready to accept a culture where male and female staff work at night together to serve other nations who are actually developed enough to pay for their back-end operations to India. One should really understand about the potential of foreign currency we are getting from BPO, EPO, KPO, etc. I hope one day will come when an indian will be sleeping at night and some foreigner will be doing our back-end in his/her own nation.

Anant Kapoor

Anant Kapoor — Thu, 18 Dec 2008 00:00:00 +0000

Hey Amanpreet,

Not to forget even LPO’s are catching up fast, as all the American firms are sending there Law suites to India. Probably this is one good thing that has happened in the times of recession.

Amit S

Amit S — Thu, 18 Dec 2008 00:00:00 +0000

I have a different view on this. Firstly BPO is a good business venture, be it India or sub continent. Not a viable career option.

It will take a fresh graduate at least 5 year of work exp to become a manager. Correct me if am wrong.

Secondly the yearly increments are not more than 15%. So for youngsters it should not be the only option.

Amanpreet Singh

Amanpreet Singh — Fri, 19 Dec 2008 00:00:00 +0000

Hey Amit you are right, but when we talk about call center then it is different from what actually BPO is. In a BPO people from different fields work together to make organization work in an efficient manner. You will find IIT and IIM graduates to support technically and professionally respectively, but the undergraduate youngsters who practically talk to consumers, managers, etc. are actually the backbone of every BPO. Now, you cant tell an IIT graduate to sit and take complaint calls or make sales and actually these are the revenue generators.

Anant Kapoor

Anant Kapoor — Thu, 18 Dec 2008 00:00:00 +0000

Amit, now a days any and every job is dicey, be it call centers or any private industry job. Also this Industry is always looking for result oriented, extrovert people who also have the FIRE in them to prove themselves against all odds..

Secondly increments are mostly process specific and are not fixed whether they be monthly,quaterly or yearly.

Also is there a industry where you can be a manager in less then 5 years? — The answer is Yes, in Call centers you can be managers in less then or in 5 years but for that you have to be exceptionally good and should outstand everybody who is aiming for the same.

Anant Kapoor

Anant Kapoor — Thu, 18 Dec 2008 00:00:00 +0000

Please don’t feel as if I am advocating or being biased about Call Centers. Wanted to tell my readers that I recently got laid off but I am still willing to work for a Call Center.

Amanpreet Singh

Amanpreet Singh — Fri, 19 Dec 2008 00:00:00 +0000

Hi..

Thanks for reminding about LPOs and not even US, but UK, Canada and other western countries are also outsourcing their legal processes to India like legal advises, legal transcription to be named a few.

Amanpreet Singh

Amanpreet Singh — Fri, 19 Dec 2008 00:00:00 +0000

Amanpreet Singh

Amanpreet Singh — Fri, 19 Dec 2008 00:00:00 +0000

Amit S

Amit S — Sat, 20 Dec 2008 00:00:00 +0000

Well that my whole point amanpreet, for youngsters BPO is nothing but a way of making quick money. I understand the importance of IIT and IIM grands and also aware of there value addition in the development of BPO company.

Who knows there can be end number of future scholars in the frontline of BPO industry? And they are only attracted to this industry because of money I suppose.

I don’t have any problem with BPO, In fact KPO and other outsourcing jobs where technical people like law graduates, doctors, architects, engineers are require are good enough for the skilled workforce of India. Mind you first they acquire skill then the job in the KPO. My only concern is the way youngsters’ are getting carried away with this BPO wave.

What we call associates in BPO’s lingo can be replaced by senior citizens, VRS employees or say physically challenged people. We need to understand the importance of young generation for the future of this country. They need to acquire skills and education to attain the right growth in there career.

I can go on and on... And end up writing another story about how the youngsters are loosing there track by following money so early in there life...

Anant Kapoor

Anant Kapoor — Fri, 19 Dec 2008 00:00:00 +0000

I agree with you Amanpreet, the front line Executives are the real mirror of the process that they are handling and they are the real resources of the company. Also thanks for letting me know that there are other countries too that are outsourcing there legal work to India.

Cheers...!

Anant Kapoor

Anant Kapoor — Sat, 20 Dec 2008 00:00:00 +0000

Hey Amit,

Well everyone has his way of thinking and I agree to you to some extent, but I would say that wisdom plays an important role. I think I have made myself clear by saying this..

Sahithya

Sahithya — Sat, 03 Jan 2009 00:00:00 +0000

yeah, i agree with you, people are yet to come to tems with working in the night.,.. I did work for a BPO for a year or so.. Night shift sucks, but its worth the pay.

Anant Kapoor

Anant Kapoor — Sun, 04 Jan 2009 00:00:00 +0000

I appreciate your thoughts on the same.. but for me I was more comfortable working in night shifts.